Support is provided 9am - 5pm PST Monday - Friday
By Phone: 1.408.414.7355 Extension 2
By Email: firstname.lastname@example.org
Download The NP-1 User Guide
NP-1 Software Updates
The NP-1 is designed like most set top boxes to be powered on 24/7 and does not support powering off.
Some users of Firmware 2.06 and older have reported a problem with the registration. This does not affect the performance or use of the product. We will be releasing and update to resolve this issue.
The NP-1 Warranty is 1 Year.
Yes, the NP-1 will work with 720p, 1080p, or 2160p TV's.
Yes, audio is passed through the HDMI cable to the TV or reciever that you connect the NP-1 to.
Download The GP-1 User Guide
All you need is the set top box that connects to your television and internet service. Once you have registered an account on our site we will provide you with a code so you may start viewing your favorite shows.
Please make sure you have internet connection and the set top box is properly connected. If you are still having issues please contact us.
Please check with your internet provider as you may be experiencing slower than usual internet speeds.
Please visit the contact page and let us know what you would like to see. We will do our very best to make it happen.
We are currently in the process of working on this. We will send emails to our members as soon as it is available.